Gartner Research: 12 Key Questions to Ask When Selecting a Digital Commerce Payment Vendor

August 14, 2024

Get complimentary access to this buyer’s guide from Gartner, 12 Key Questions to Ask When Selecting a Digital Commerce Payment Vendor, to learn how they recommend approaching the evaluation of vendors when optimizing your payment stack: 

“Define a payment strategy and choose a payment vendor(s) that entirely aligns with corporate strategy by anticipating future payment needs, such as channel expansion, additional payment methods and geographical expansion.*”

Read the research to learn more about:

  1. The questions you need to ask internally about customer experience, and questions for finance & operations to ensure optimum vendor selection.
  2. How to align your payment and corporate strategies–without losing sight of the customer experience. 
  3. The advantages to fostering a holistic approach to payments and why you need to work cross-functionally when adopting new technologies.  

*12 Key Questions to Ask When Selecting a Digital Commerce Payment Vendor, 2023, Dayna Radbil