I’m thrilled to announce that Rachel Mae has officially joined IXOPAY as our new Vice President of Sales! With over 20 years of experience leading high-performing sales organizations across SaaS, fintech, and payments, Rachel brings a rare combination of strategic insight, operational excellence, and deep industry expertise. Her arrival marks a key milestone as we continue to scale globally and strengthen our position as the leading enterprise payment orchestration platform.
Rachel brings the kind of sales leadership that’s purpose-built to manage our rapid growth. She knows how to equip teams for success, align execution with strategic priorities, and deliver consistent results. Her expertise will be critical as we continue to accelerate global momentum, delivering best-in-class enterprise-grade orchestration solutions.
Having already worked closely with IXOPAY as a strategic sales consultant, Rachel hit the ground running—bringing fresh energy, clarity of vision, and a strong customer-first ethos. We couldn’t be more excited to have someone of her caliber leading our global sales efforts.
To give you a glimpse of her mindset and leadership approach, I sat down with Rachel for a quick Q&A. From her take on the future of payments to her philosophy on building world-class sales teams, here’s what she had to say.
1. What excited you most about joining IXOPAY, and what drew you to the payment orchestration space?
What pulled me to IXOPAY was simple: the people and the mission. This is a team full of smart, creative operators who lead with values and innovate with heart. The “people over everything” culture isn’t just a tagline here—it’s real, and it shows up in how the business is built.
But equally exciting is what we’re building. IXOPAY isn’t just another player in payments—we’re defining the future of how money moves. Orchestration is becoming the backbone of modern commerce. It empowers businesses to unify fragmented systems, optimize for performance, and scale globally without losing control.
“I’m here to help scale a platform that transforms payments into a growth engine—giving businesses the power to adapt faster, operate smarter, and connect every transaction to impact.”
2. What’s your approach to building and leading high-performing sales teams in a fast-moving tech environment?
I believe great sales teams are made up of change agents—people who aren’t just hitting quota, but shifting the way buyers think about their challenges and what’s possible.
I build cultures rooted in clarity, trust, and execution. That means shared language, high standards, and continuous coaching. We don’t pitch—we co-create. We show up as strategic partners, not vendors. I want my teams to think like operators, solve like consultants, and lead with empathy and urgency.
“High-performing teams aren’t built through pressure. They’re built through purpose, practice, and shared belief in the impact we deliver.”
3. How do you see the payments landscape evolving, and what role will orchestration play?
The way businesses manage payments is changing fast—and orchestration is at the heart of that evolution. It’s no longer enough to have a few PSPs and a checkout flow. Businesses need flexibility, resilience, and insight.
Orchestration gives them all three. It connects systems, optimizes routes, reduces failure, and enables real-time control across payment operations. And when done right, it becomes a catalyst for global growth. That’s where IXOPAY shines.
“Orchestration doesn’t just solve a payments problem—it’s a growth strategy. And IXOPAY is how the best companies stay ahead of what’s next.”
4. What are your immediate priorities in your new role, and what goals are you most excited to tackle?
First, I’m focused on alignment—internally and externally. Our sales motion should mirror the intelligence and innovation of the IXOPAY platform. That starts with how we listen to buyers, how we tell our story, and how we engage as partners from first touch to long-term success.
I’m building a culture of high standards, creative thinking, and shared accountability. Sales is a team sport—and when everyone is operating with discipline and purpose, that’s when momentum compounds.
“My goal is to build a revenue engine powered by clarity, creativity, and customer impact.”
5. What advice would you give to merchants looking to modernize their payment stack or expand globally?
Start by asking better questions—not “What payment provider should we use?” but “Where are payments failing us today?” Look for friction, cost, inefficiencies, and missed opportunities.
Modern orchestration platforms—especially IXOPAY—give you a strategic layer of control. You gain flexibility without complexity, intelligence without overload. And as you expand globally, you need a partner who can keep up. We’re built for that.
“If payments are slowing you down, it’s time to stop patching and start orchestrating.”
6. What’s a lesson you’ve learned in your career that shapes how you lead and work with customers today?
You don’t earn trust by being the smartest person in the room—you earn it by being the most curious. Leading teams and working with customers requires a bias for listening, a commitment to solving, and the humility to learn as you go.
I’ve learned that consistency beats intensity. Small moments of clarity, honesty, and follow-through build trust faster than big pitches. That’s how we lead. That’s how we sell.
“Great sellers ask better questions. Great leaders ask them, too.”
7. Outside of work, what keeps you inspired or energized?
Nature is my reset button. You’ll usually find me climbing a trail, chasing the sun at the beach, or frolicking in the forest (yes, I said frolicking). Movement clears my head and sharpens my focus.
I also love mentoring—especially helping early-career professionals build confidence and step into their voice. And I’m deeply grateful for the incredible people in my life who remind me to laugh hard, stay present, and never take myself too seriously.
“Joy, movement, and purpose fuel everything I do—on and off the clock.”
8. Why Orchestration—And Why Now?
What is "payment orchestration" you ask? It’s the future of commerce.
With global markets becoming more connected and customer expectations at an all-time high, businesses are rethinking how they manage payments to stay competitive. That’s why IXOPAY is dominating the conversation.
We’re helping companies:
Integrate seamlessly across gateways and acquirers
Optimize conversion through smart routing and method selection
Cut costs with real-time decisioning
Respond to fraud in real time
Scale globally without re-architecting
“Orchestration isn’t about payments. It’s about performance. And IXOPAY is leading the way.”
The IXOPAY team is incredibly excited to have Rachel leading our sales organization at such a pivotal time in our growth. Her leadership, vision, and passion for helping businesses thrive through better payment strategies will be key to shaping IXOPAY’s next chapter—and we can’t wait to see what we’ll accomplish together.
