Case Studies

Xplor Technologies

Cloud tokenization granted a software company the freedom to innovate with peace of mind.
March 15, 2023

About the Company

Xplor Technologies empowers “everyday life” businesses with cloud-based verticalized software, embedded payments, and a suite of commerce-accelerating technologies designed to help them grow and succeed. The company supports over 78,000 businesses of all sizes across the globe, including childcare centers, fitness studios, gyms and recreation centers, maintenance, HVAC, lawn care, cleaning businesses, and dry cleaners.

Increased payment security

When designing security for a modern payments platform, Xplor Technologies Chief Security Officer Kevin Kanji knew that “every account number held on our platform could pose a security risk.”

Maintaining a large database of over 7 million payment account numbers, and growing, was a security challenge for Kanji, who devotes considerable time and energy to safeguarding the company’s sensitive data. “We provide software and payments solutions to customers in 140 countries, so the work involved in maintaining the security of our systems is vast,” Kanji said, “Payment security and compliance is essential for maintaining trust with our customers, reducing the risk of a breach, and increasing our overall efficiency.”

Xplor Technologies knows that “There’s little value in holding payment information directly,” said Kanji. Now, using IXOPAY, sensitive data is swapped for placeholder tokens.

With tokenization, Xplor Technologies no longer needs to secure and manage its payment data internally. Even in the case of a suspected breach, its sensitive data remains securely stored elsewhere. Kanji explained,

Reduced effort

Managing a complex internal payment database isn’t the only thing that needs enormous effort from Kanji and his team. Maintaining PCI DSS compliance, the payment card industry data security standards for keeping cardholder data secure, is an additional, constant responsibility. “At the moment, managing multiple PCI DSS audits takes up a lot of my team’s time,” said Kanji, “With responsibility for maintaining security architecture, risk, and compliance, along with cyber defense and response, I’m always looking for the most efficient ways for my team to operate effectively.”

, but also .

With this reclaimed bandwidth, Kanji is focusing more of the security team’s energy towards Xplor Technologies’ products, “I want to make sure the security of our software is an asset that customers trust and value as much as they do functionality. So that they look at our products and say, wow, the security team is directly involved in how they’re building their software. I trust that, and I want to use it.”

How it works

Xplor uses a combination of vaulted and vaultless Universal Tokens to secure its payment information. by sending the data to IXOPAY. And vaultless tokens are used to rapidly generate tokens for Xplor Technologies, without needing to create a storage database for these transactions.

Xplor Technologies customers benefit from while Xplor Technologies as well as the negative impact of.

Xplor Technologies can also now capture and send sensitive payment information through the IXOPAY Transparent Gateway, which securely transfers information between third-party APIs. This system while neatly the data security experts at IXOPAY.

Reduced risk & unlocked opportunities

Reduced operational security efforts by eliminating the need to manage a payment database.

Minimized PCI DSS scope by removing the storage and use of payment data from its internal systems.

Increased data security by replacing sensitive data with tokens that would be useless to criminals if stolen.

“"I don't want a payment vault sitting in our infrastructure needing a ton of security controls around it. Working with tokenization partners like IXOPAY allows us to reduce the level of effort spent on infrastructure and security, by automating as much of that as possible."”
Kevin Kanji, Chief Security Officer

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