Our AI Commitment

Ethical and responsible use of AI in payments
IXOPAY is committed to the ethical and responsible use of Artificial Intelligence (AI) within the payments ecosystem. Recognizing our deep responsibility in handling sensitive payment data, we pledge to uphold the highest standards of data protection and compliance, particularly in alignment with the General Data Protection Regulation (GDPR).

Trustworthy Practices

Suzanne Rudnitzki

We will not utilize personal data in AI-enabled services without obtaining explicit instructions from our customers. 

Suzanne Rudnitzki

Expertise

Kelly Wenzel

Our AI-enabled services will be developed by knowledgeable and trained professionals to ensure maximum accuracy and reliability.

Kelly Wenzel

Security Measures

John Noltensmeyer

We will implement security protocols to safeguard data throughout the implementation and use of AI.

John Noltensmeyer

Transparency

Yasser Abou-Nasr

We are committed to transparency in our AI systems by clearly communicating their capabilities and limitations.

Yasser Abou-Nasr

As part of our commitment to GDPR compliance, we will:

Customer-Mandated AI Data Handling

We develop and improve our AI-enabled services and products using only anonymized data by default. Where personal data is involved—such as in AI-enabled services like transaction risk analysis—we do so exclusively based on our customers’ instructions and in accordance with GDPR requirements.

Transparency

Maintain transparency with customers and data subjects about how their data is used in AI processes, providing clear and accessible information.

Values in payments

By integrating these principles into our operations, IXOPAY aims to foster trust and uphold ethical standards in the rapidly evolving payments landscape.

Progress Over Perfection

We achieve excellence through continuous, incremental improvements with learning as our focus.

Align With Purpose

We are connected and collaborate as a unified global team to win.

You Drive Change

Each of us must be a change agent—your voice matters in identifying and resolving challenges together.

Let’s Talk About Your Payment Needs

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