IXOPAY Subprocessors

Last Updated: [25 March] 2025

IXOPAY uses selected Subprocessors to support the provision of our Products. Some of these Subprocessors are members of the IXOPAY Group (IXOPAY, Inc. and its subsidiaries) and some are third parties.

IXOPAY uses the following third-party entities as Subprocessors for the activities listed below:

Authorized Subprocessor

IXOPAY Product

Activity

Subprocessor Location

Okta, Inc. (Auth0)

Payment Orchestration Platform

Authentication services to enable secure login and user access management

United States

Cloudflare, Inc.

Payment Orchestration Platform

Static and dynamic content delivery and caching, DNS and built-in unmetered DDoS protection, limited to provision of bi-directional connectivity for publicly available IXOPAY services in conjunction with DDoS mitigation for IXOPAY infrastructure

United States Cloudflare operates via their Global Anycast Network as set forth here: https://www.cloudflare.com/network/

Salesforce, Inc. (Salesforce Service Cloud)

All IXOPAY Products

Customer support services

United States

SendGrid, Inc.

Payment Orchestration Platform

Email delivery

United States

In addition, IXOPAY Group companies are appointed as Subprocessors for all IXOPAY Products, as all services relating to the provision of the Products including support matters, software development and professional service may be performed by their employees. 

IXOPAY Group Company

Location

IXOPAY, Inc., where the IXOPAY contracting entity is IXOPAY GmbH

Registered seat in the USA

IXOPAY GmbH, where the IXOPAY contracting entity is IXOPAY GmbH

Registered seat in Austria

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